Adobe Contractual License Program

Stanford University participates in Adobe's volume licensing program for education, the Contractual Licensing Program (CLP). The current contract ends July 31, 2009.

Under this program, you can separately purchase software licensing, installation media and documentation at reduced prices. These products must be purchased from our Adobe Education Reseller, En Pointe Technologies. These products are available through Stanford iProcurement Catalog Ordering.

Adobe Pricing

How to Purchase Adobe licensing and CDs

  • Purchase one license for each machine that you will install the product on, but just one CD to do all the licensed installations. (The Purchasing & Contracts Office has some CDs available to lend.)
  • The serial numbers for installation will be emailed to you by Oracle the morning after your PO is approved. For questions, or to request an older version product key, please email purchasing_computer@lists.stanford.edu
  • Any CDs that you order will be shipped directly from Adobe, and should arrive about a week after your order is placed.
  • Once you receive an email from Adobe acknowledging your order, you can use the login (request a new password) to download the software from the Adobe site.
  • You won't be able to use our volume licensing serial numbers to activate a trial version of the product.
  • Product Use Rights grant Faculty and staff certain rights to use the software at home.
  • Refer to the Adobe part number list (pdf) for license and CD part numbers.
  • When searching the electronic catalog for Adobe part numbers, use a % at the end of each search term. (Product descriptions are inconsistent: Sometimes a product is called v7, v7.0, 7.0 or just 7.)
  • Adobe CLP products can only be purchased by Stanford departments with a Stanford PO. The licenses can not be sold or transferred to individuals or paid for with a P-Card. A valid requestor is Stanford faculty, staff or authorized agent. Not for personal use.

License types and definitions

License (Full New license)
Purchase this if you have never owned the software product before, or if you need to upgrade to the newest version.

Upgrade License
Under the CLP, Adobe doesn't usually offer upgrade licenses. You need to purchase a full new license to upgrade to the newest version.

Concurrent license
Allows you to install on several computers as long as the number of applications in use at the same time doesn't exceed your number of concurrent licenses. (With the release of Acrobat 8, Adobe no longer offers Concurrent Licenses for Acrobat.)

Uplift license
Changes a regular license into a concurrent license.

Maintenance
Maintenance can only be bought at the same time as the newest version of the product. It allows you the right to use and install a new version of the product if it is released during the contract period under which your maintenance was purchased. (The current contract ends June 30th, 2007.)

UE
Universal English
CD Set (or DVD)
The CD or DVD are purchased separately from the licenses. You only need one CD to do all your licensed installations.

Doc Set
The Documentation Set is purchased separately from the licenses. All the applications have help files, but the Documentation Set may either be a book or an additional CD with more information. The documentation set is optional.

Retail Package/Boxed Package
A retail package is a full-priced boxed version of the application. It includes a license to install on one machine, a CD, and sometimes it includes additional documentation.
Academic Package
Contains everything in the retail package, but sold at a discount with proof of academic affiliation. May include special materials geared to students.


Keeping Track of Your Software Licenses


It is the department's responsibility to make sure that they are are appropriately licensed for the software that they are using. Your purchase order is your proof of license.


How to Return Adobe products


En Pointe accepts returns of unopened, resalable merchandise if the return is initiated within 15 days. Contact En Pointe at enpointeteam@enpointe.com to get a RMA (Return Materials Authorization) number. They will send you instructions when the return has been approved.


Registration/Technical Support


With the Adobe Contractual License Program (CLP), you will not be able to register the product. The main reason for registering the product is to get technical support, so here are three other ways to do this:

  • Check the tech pages on the Adobe.com website. It is a very robust database of information posted for commonly reported problems on all products: http://www.adobe.com/support/.
  • Call the Volume Licensing number (800-833-6687 option 3) and give your Adobe product serial number. Adobe will be able to see that it is a volume licensing serial number and transfer you to technical support. You need to first call the CWA group to obtain Stanford's current Adobe CLP End User ID and contract number.
  • Call technical support directly 206-675-6305, option 2. You need to first call the CWA group to obtain Stanford's current Adobe CLP End User ID and contract number.

Product Use Rights (Software for Faculty/Staff Home Use)

  • If your department has purchased an Adobe or Microsoft application license (non-application licenses including Windows do not have this benefit) for your work machine, you are allowed to use the same license to install on a secondary device.
  • This only applies if the license was purchased using CWA/iCWA/ iProcurement catalog ordering (MS Select licensing or Adobe CLP).
  • The two devices can not be used simultaneously.
  • When you leave Stanford, you must remove the software from the secondary device. (Stanford owns the non-transferable license.)
  • Each computer must be individually licensed for its own operating system. (No Product Use Rights for operating systems. So, if you buy a license to upgrade your Windows operating system, that upgrade can only be installed on one machine, and it must be a Stanford-owned machine.)
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